Meta Cloud API

Turn WhatsApp into your highest-converting sales and support channel.

Connect with your customers on the app they open 30 times a day. We engineer official Meta Business Cloud API pipelines that engage leads instantly, answer questions, and process transactions 24/7.

Open Rate98%Compared to 20% on email
Response Time<5 SecInstant engagement 24/7
Delivery14 DaysFirst working bot in 72h
Official API100%Zero risk of phone bans

Customer emails get ignored. Phone calls go unanswered.

Modern buyers dislike waiting on hold and ignore marketing emails in overflowing spam folders. In many markets, if you don't offer immediate, helpful communication on WhatsApp, buyers take their business elsewhere.

Traditional Agency & Off-The-Shelf Way
  • ×Unverified third-party scraping tools that risk getting your business number banned.
  • ×Rigid chatbot trees that frustrate users with repetitive 'Type 1 for Menu' replies.
  • ×Manual messaging where team members copy-paste replies all day.
  • ×Disorganized chat histories trapped on individual employee phones.
The Cossence Studio Way
  • ✓Official Meta Business Cloud API integration with verified green tick compliance.
  • ✓Natural conversational AI that understands natural sentences, typos, and voice notes.
  • ✓Autonomous qualification and CRM sync that frees your staff for closing deals.
  • ✓Centralized team inbox with unified customer records and audit trails.

Built for speed, accuracy, and effortless scale.

Every system is architected from clean fundamentals with zero unnecessary bloat and 100% intellectual property ownership.

Official Meta

Official Meta Cloud API Integration

Built strictly on official Meta Business infrastructure. 100% compliant, hyper-scalable, and protected from phone number bans.

Audio Support

Voice Note & Audio Understanding

Customers love sending voice notes. Our pipeline transcribes audio messages in seconds and replies with helpful text or voice.

Rich Media

Interactive Product Catalogs & Links

Share rich product carousels, dynamic booking buttons, and quick-reply action cards directly inside the conversation.

CRM Sync

Instant CRM & Lead Sync

Every conversation automatically updates your CRM, capturing customer preferences, phone numbers, and buying intent.

Live Handoff

Seamless Human Handoff

When a customer requests a manager or is ready to make a high-value purchase, the chat routes instantly to your sales reps.

High Delivery

Automated Transactional Notifications

Send timely shipping updates, appointment reminders, and order confirmations that achieve 98% open rates.

From architecture lock to production in 14 days.

No multi-month delays or agency bureaucracy. You receive your first testable working build within 72 hours of kickoff.

Sprint 01Days 1–3

Meta Verification & Working Bot

We set up your official Meta Business Cloud API app, configure webhook endpoints, and deploy a working test bot within 72 hours.

Sprint 02Days 4–10

Conversation Logic & CRM Integration

We build custom conversation flows, train the AI on your product catalog, and integrate your CRM and payment gateways.

Sprint 03Days 11–14

Template Approval & Production Launch

We submit official broadcast templates to Meta for approval, verify human handoff routing, and transfer complete source code.

Engineered for businesses where reliability matters.

Concrete commercial outcomes engineered across high-velocity industries.

Real Estate Agencies

4x Faster Engagement

Prospective buyers scan a QR code on a property sign to instantly receive floor plans, photos, and book a viewing on WhatsApp.

E-Commerce & Retail Brands

+24% Recovered Revenue

Answers product sizing questions, sends shipping tracking updates, and recovers abandoned carts with direct purchase links.

Medical Clinics & Diagnostics

95% Show-Up Rate

Patients receive lab test results securely, confirm upcoming appointments, and ask preparation questions on WhatsApp.

Automotive Dealerships

Double Inbound Leads

Enables customers to schedule test drives, request finance quotes, and receive trade-in estimates in minutes.

Everything you receive on Handover Day.

Complete ownership from day one. You receive full code repositories, cloud configurations, and documentation with zero recurring software licenses.

✓Complete source code repository with 100% intellectual property ownership
✓Official Meta Business Cloud API configuration and webhook architecture
✓Natural conversational pipeline with audio note transcription support
✓Interactive WhatsApp UI components (buttons, product lists, media cards)
✓Bidirectional CRM integration and human team handoff notifications
✓30 days of production warranty and Meta template verification support

Frequently asked questions.

Transparent answers regarding our 14-day delivery sprints, code ownership, maintenance SLAs, and scoping.

Have a specific question?

Speak directly with the lead engineer assigned to your build.

Ask our engineers directly→
Is this built using the official Meta WhatsApp API?
Yes, 100%. We only build on the official Meta Business Cloud API. We never use unofficial reverse-engineered scrapers or tools that could get your phone number banned.
Can customers send voice messages instead of typing?
Yes! Our pipeline automatically converts incoming WhatsApp voice notes into text using rapid speech-to-text models, understands the request, and responds instantly.
Can multiple human team members reply from the same WhatsApp number?
Yes. We can integrate your WhatsApp pipeline into a shared team inbox (like HubSpot, Zendesk, or a custom dashboard) so multiple agents can collaborate on the same number.
What are Meta's messaging fees?
Customer-initiated service conversations within a 24-hour window are very inexpensive (often fractions of a cent, with the first 1,000 monthly service chats free from Meta). You pay Meta directly with zero markup from us.
Do we own the software after development?
Yes. You own the complete source code, webhook servers, and Meta app configurations with zero ongoing software licensing fees.

Schedule a 20-minute scoping review for WhatsApp Business Automation.

Speak directly with our senior systems engineers. We analyze your live workflows, provide mutual NDA coverage, and return a fixed-price architectural delivery plan within 24 hours.