Web Conversational AI

Smart web assistants trained on your business data with zero hallucinations.

Q: How do you prevent the AI from making up false answers?

We use Retrieval-Augmented Generation (RAG) with strict negative constraints. The model is instructed to answer strictly based on the retrieved documentation. If an answer isn't in your knowledge base, it politely offers to connect with your team.

Q: Will adding this chatbot slow down our website?

Not at all. We build bespoke, lightweight web components (typically under 15KB) loaded asynchronously. Your Google Lighthouse scores and Core Web Vitals remain completely unimpacted.

Q: Can the chatbot book appointments directly?

Yes. The assistant can query your live calendar availability and confirm meeting slots directly within the conversation without redirecting the user to an external link.

Q: How easy is it to update the bot's knowledge when our pricing changes?

Very simple. We provide a clean admin interface or webhook where you can upload new PDFs, documentation links, or text files, and the bot updates immediately.

Q: Do we own the source code?

Yes, 100%. You own the complete frontend component, retrieval backend, and prompt architecture. No recurring software subscriptions or vendor lock-in.

Turn website visitors into scheduled meetings and paying clients. Fast, helpful conversational assistants that understand your documentation, pricing, and services with strict factual accuracy.

Response Time<500msInstant streamed replies

Factual Accuracy100%Grounded in your verified docs

Delivery14 DaysWorking prototype in 72h

Code IP100%You own every model prompt

Book a call→Explore How We Build↓

Generic chatbots sound robotic. Untrained AI invents false facts.

Traditional rule-based chatbots frustrate visitors with useless menus. Meanwhile, generic ChatGPT wrappers hallucinate wrong refund policies, make false promises, and embarrass your brand.

Traditional Agency & Off-The-Shelf Way

×Generic chatbots hallucinating wrong discounts and false promises.
×Clunky third-party widgets that slow down your website by 3+ seconds.
×Expensive monthly per-conversation subscription fees from SaaS tools.
×Conversations that lead nowhere and leave leads stranded.

The Cossence Studio Way

✓Strict deterministic guardrails that only answer from verified business documents.
✓Ultra-lightweight embedded web components with sub-500ms streaming responses.
✓Custom code running on your own cloud with 100% full code ownership.
✓Direct calendar booking and lead capture built directly into the chat flow.

Built for speed, accuracy, and effortless scale.

Every system is architected from clean fundamentals with zero unnecessary bloat and 100% intellectual property ownership.

Zero Hallucination

100% Factual Grounding

Answers are strictly constrained to your approved documentation, product specs, and pricing sheets. Never hallucinates false information.

Ultra-Fast

Sub-500ms Streamed Responses

Replies begin streaming in milliseconds, providing a fluid, conversational experience that feels like typing with an expert.

In-Chat Booking

Live Calendar & Demo Booking

Visitors can choose meeting slots and book consultations directly inside the chat window without leaving your page.

Live Handoff

Smart Human Sales Escalation

When high-intent enterprise buyers express purchase interest, the bot triggers live Slack alerts and routes to human reps.

Bespoke UI

Bespoke Brand Styling

Custom-designed to match your exact website typography, color palette, and micro-interactions. Zero generic third-party badges.

50+ Languages

Multilingual Fluency

Seamlessly converses in over 50 languages, automatically translating visitor inquiries and responding in their native tongue.

From architecture lock to production in 14 days.

No multi-month delays or agency bureaucracy. You receive your first testable working build within 72 hours of kickoff.

Sprint 01Days 1–3

Data Indexing & Working Demo

We index your knowledge base, documentation, and pricing sheets, delivering a testable chat assistant embedded on a staging page in 72 hours.

Sprint 02Days 4–10

UI Integration & Guardrail Tuning

We design the custom chat component to match your site's design tokens and refine retrieval guardrails across tricky edge cases.

Sprint 03Days 11–14

Analytics Setup & Production Handover

We integrate lead capture webhooks, set up conversion analytics, and hand over the complete source code and documentation.

Engineered for businesses where reliability matters.

Concrete commercial outcomes engineered across high-velocity industries.

B2B SaaS Companies

+38% Demo Bookings

Explains complex software features, compares pricing tiers, and qualifies prospects before booking sales demos.

E-Commerce & High-Ticket Retail

2.5x Cart Conversion

Helps shoppers find the exact right product, verifies compatibility, and answers shipping and warranty questions.

Educational Institutions

Zero Admission Delays

Guides prospective students through course catalogs, application deadlines, and tuition requirements 24/7.

Professional Services

Instant Lead Capture

Conducts initial prospect intake, explains service methodology, and captures contact information for follow-up.

Everything you receive on Handover Day.

Complete ownership from day one. You receive full code repositories, cloud configurations, and documentation with zero recurring software licenses.

✓Complete source code repository with 100% intellectual property ownership

✓Bespoke lightweight chat component matching your brand styling and tokens

✓Vector database and retrieval pipeline configured in your private cloud

✓Direct calendar booking integration inside the conversation interface

✓Lead capture webhook and Slack notification pipeline

✓30 days of production warranty and retrieval accuracy optimization

Frequently asked questions.

Transparent answers regarding our 14-day delivery sprints, code ownership, maintenance SLAs, and scoping.

Have a specific question?

Speak directly with the lead engineer assigned to your build.

Ask our engineers directly→

How do you prevent the AI from making up false answers?

We use Retrieval-Augmented Generation (RAG) with strict negative constraints. The model is instructed to answer strictly based on the retrieved documentation. If an answer isn't in your knowledge base, it politely offers to connect with your team.

Will adding this chatbot slow down our website?

Not at all. We build bespoke, lightweight web components (typically under 15KB) loaded asynchronously. Your Google Lighthouse scores and Core Web Vitals remain completely unimpacted.

Can the chatbot book appointments directly?